Privacy Policy
About Correspondence from JANUARY 5TH
We may want to email you a list of our end-of-season specials, latest styles, newest
services or other general information. If you do not wish to receive such emails, please email us, or write us via our Contact page.
Privacy Statement
We respect your right to privacy and want to adhere to your preferences about receiving unsolicited email and direct mail. Please be assured that we will honor your decisions about the use of your email and postal addresses.
Does JANUARY 5TH share my personal information with outside parties?
JANUARY 5TH may share your personal information with our affiliated businesses. We may also share such information with our agents, those people we employ to do work on our behalf like mail and package delivery services, marketing companies, and customer service providers. These agents will be given access to only that portion of your personal information that is necessary for them to perform their duties and are prohibited from using
it for any other purposes.
Terms of Use
Product Display
We do our best to bring you the most accurate representation of every item depicted at JANUARY5TH.com. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
Product Availability
Because of the exclusivity and selectivity of our products, some of our styles are available in limited quantities and cannot be replenished. An item you see on our web site today might not be available tomorrow – so it is always best to place your order while you are still online.
Errors and Inaccuracies
We strive to provide you with the most accurate information possible. There may be times, however, when an error appears on our web site relating to product descriptions, availability, pricing and promotions. We reserve the right to correct any errors and to change or update information or cancel orders if any information on our site is inaccurate at any time without prior notice (including after you have submitted your order).
Ownership of Material You Send
You affirm, represent and warrant that any Content submitted to the Web Site does not infringe any proprietary right of another, such as but not limited to copyright, trademark or patent, or any confidentiality obligation.
You acknowledge and agree that any of your ideas, submissions or discussions or any other Content provided by you within the Web Site that is not the subject of intellectual property right protection may be used by JANUARY 5TH, its subsidiaries, affiliates and partners without compensation or attribution.
You hereby grant to JANUARY 5TH, its subsidiaries, affiliates and partners a worldwide, irrevocable, royalty free, non-exclusive, sublicensable and transferable license to use, reproduce, prepare derivative works of, distribute, publicly perform, publicly display, transmit and publish Content provided by you, on this Web Site or any other JANUARY 5TH website or in other JANUARY 5TH marketing or public relations materials in any and all media.
JANUARY 5TH has the sole right and ability to edit and/or remove messages or any other Content which are objectionable, improper or otherwise in breach of these Terms of Use for any reason at any time without notice or consent and at its sole discretion.
Shipping Information
Standard orders are processed once credit card authorization and verification have been obtained. Typically, we ship in-stock merchandise the next business day. Orders shipped via standard delivery usually arrive in 3 to 7 business days (excluding holidays).
Shipping times to Alaska, Hawaii, P.O. Boxes, APO or FPO addresses may vary. Please allow for additional delivery time if shipping to these locations.
Additional handling charges may apply for deliveries to Hawaii, Alaska, Puerto Rico and Canada.
Important message regarding shipping times: As a recent startup with minimal staffing, any estimated shipping times referenced at checkout refer to transit times once your order ships, not the time frame you will receive your order. They do not include processing times, so please keep that in mind when choosing your shipping option. For any questions or concerns please contact us.
Additional Delivery Address
At this time, we are unable to process a single order going to multiple destinations. You will
need to place a separate order for each shipping address.
International Deliveries
At this time, we are unable to ship to international addresses.
Return Policy
First of all, we are sorry if your purchase was not perfect the first time, but we will do all we can to make it right.
Easy Exchanges
JANUARY5TH.com will exchange items returned within 30 days of shipping date as long as the merchandise is in salable condition (unworn, unwashed and with hangtags attached). It’s simple. If you are not completely satisfied with your order, or to exchange an item for a different color or size just ship it back to us and we will do the rest. If requesting an exchange, we will ship your new items (using our standard shipping service) with no additional shipping & handling charges (within the United States).
Return Policy
Merchandise returned in salable condition (unworn, unwashed and with hangtags attached) within 30 days of shipping date will be refunded back to the original method of payment less the original shipping and handling charges.
Using Another Carrier
We recommend that all returns and exchanges be sent via a traceable carrier such as USPS, UPS or FedEx. JANUARY 5TH is not responsible for packages not received if sent via a non-traceable carrier. Returns and exchanges must be returned prepaid; we cannot accept C.O.D. deliveries.
Ship to:
JANUARY 5TH
Attn: Returns Dept.
5451 N. State Rd. 7 #590012
Fort Lauderdale, FL 33359
Expected Timeframe
Returns are processed within 30 business days after receipt. Please allow a full billing cycle for credit to appear on your financial statement. Exchange orders can be expected within 20 business days after receipt.
Questions?
If you have any further questions or concerns, please feel free to reach out to us via our Contact page.
Payment Options
JANUARY5TH.com accepts the following forms of payment: MasterCard, Visa and Discover credit cards